Alemba - vFire Interfaces

vFire Interfaces

On the desktop, on the go

vFire App

Now you can access your vFire system using our vFire app. Are you an end user? Great, just download the app to log and track calls, approvals, orders and assets. Are you an analyst? Perfect, use it to keep up with your outstanding workload when you are on the move.

As an analyst, you can:

  • view calls assigned or forwarded to you
  • forward the call
  • update the call notes
  • review history
  • change the status
  • close a call

As a user, you can:

  • log calls
  • view orders and assets
  • manage approvals
App Store    Google Play    Windows Store
  • iOS versions 7 and higher
  • Android versions 4.3 and higher
  • Compatible with Windows 8.1

Self Service portal

Do you want to show your users an attractive shop window for your services? The vFire suite includes a fully brandable portal for your users to log calls and requests, and place orders.

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Nano

Nano has been developed for analysts and occasional users who want to get the job done easily and with no fuss. It is intuitive and ergonomic. Only essential information and buttons are displayed, with pop-out panels and incremental search functionality built in. All this, on any browser, with the power of the vFire engine behind it.

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vFire Core

vFire Core

And for those who work under the bonnet to set up and maintain your system, our vFire Core interface has been restyled to offer a fresh, modern look, with new and enhanced functionality being added all the time.