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Alemba Service Manager Now Available through the UK Government's G-Cloud 10 Framework

Alemba’s IT Service Management (ITSM) Software as a Service solution, Alemba Service Manager, is now available on the UK Government’s Crown Commercial Service's latest procurement framework, G-Cloud 10.

The UK Government G-Cloud is aimed at assisting public sector bodies to procure cloud-based IT services from suppliers listed in the framework’s Digital Marketplace. Procurement from the Digital Marketplace eliminates the need for time-consuming and complex tender processes.

The Alemba Service Manager SaaS offering can help government agencies to align their unique Service Management needs with their business objectives.

Alemba CEO Simon Nugent says: “Alemba supports many public sector organisations and we are very pleased to be able to offer clients an easy route to procurement through Alemba Service Manager’s inclusion on G-Cloud 10. Eliminating administrative red tape means that our customers can get down to business quickly and focus on the most important task at hand – delivering great services to their end users.”

Alemba Service Manager is an ITIL aligned Enterprise level IT Service Management Software tool that inherits over 24 years of industry knowledge and offers a truly innovative user interface that puts customer experience front and center.

Backed by a world-class Cloud provider, Alemba Service Manager's SaaS offering delivers a secure, seamless solution to your business, removing the need to host, manage and patch your Alemba Service Manager environment. Alemba Service Manager can help government agencies to align their unique Service Management needs with their business objectives.

Alemba Service Manager can be purchased through the Digital Marketplace via our partner Softcat Limited.

Find out how Alemba helped Liverpool City Council reduce calls to the service desk by 30% in just 3 months.

Liverpool City Council