Are you looking for a challenging and rewarding career opportunity within the dynamic field of IT Service Management? Alemba offers you the chance to join a progressive, creative software company at the forefront of Enterprise Service Management innovation.
We are searching for talented, enthusiastic and goal-orientated people to help drive our success and rapid expansion.
As part of the Alemba team, you will work with a diverse group of people who share a passion for delivering truly exceptional software and service solutions to help our customers transform their businesses.
At Alemba, we believe that our employees are our greatest assets and work hard to invest in their personal and professional growth.
Reporting to the VP Customer Service, the Application Support Analyst provides first and second line support to customers, ensuring fast and concise responses to calls logged on our VMware Service Manager Support system.
Reporting to the QA Manager, the QA Analyst will ensure that Alemba releases high quality software through the completion of efficient and effective testing activity. Working with other members of the QA team, and in close collaboration with the software development team, they will be responsible for the planning, preparation and running of test plans and scripts.